Privacy Policy

At Shiny & Style, we place the utmost priority on safeguarding our customers' personal information. We are committed to handling your data with high confidentiality and security in full compliance with Egyptian Data Protection Law No. 151 of 2020.

1. Information We Collect

Contact & Shipping Details: Full name, primary mobile number, optional alternate phone, and detailed delivery address (Governorate, City, Street, Landmark).

Order Details: Selected boutique products, variants, dimensions, and order notes to ensure accurate fulfillment.

Technical & Session Data: Cookies used solely for shopping cart persistence, language preferences, and smooth navigation.

2. Cardholder & Payment Data Security (Paymob Guarantee)

We DO NOT store, record, or have access to any sensitive payment card data (including 16-digit card numbers, expiration dates, or 3-digit CVV security codes).

All online credit/debit card transactions (Visa, Mastercard, Meeza) and Mobile Wallets are securely routed and processed via Paymob, a payment gateway officially licensed by the Central Bank of Egypt (CBE) and certified with bank-grade PCI-DSS Level 1 security standards.

All financial communications occur over encrypted SSL/TLS channels ensuring tamper-proof data transmission.

3. How We Use Your Data

Order Fulfillment: Packing and delivering your items swiftly to your doorstep.

Customer Service: Sending digital receipts, dispatch notifications, and coordinating delivery details via phone or WhatsApp.

Support & Assistance: Resolving customer inquiries, exchanges, or returns.

4. Data Sharing & Third Parties

We never sell, lease, or rent your personal information to third-party marketing companies.

Data is strictly shared with authorized service partners necessary to complete your order:

Contracted courier services (name, phone, and delivery address only).

Paymob payment gateway (solely for fraud prevention and payment authorization).

5. Your Rights & Control

You have the right to inspect, update, or request the deletion of your personal contact records at any time by contacting our customer care team.

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